Same need for a detailed history. We use this for keeping track of the tasks within our support organization, Each bucket is a status... for example, send to customer, internal investigation etc... however, the lack of history is killing us. As we cannot say when somehting changes bucket.
Same need for a detailed history. We use this for keeping track of the tasks within our support organization, Each bucket is a status... for example, send to customer, internal investigation etc... however, the lack of history is killing us. As we cannot say when somehting changes bucket.