Jaime

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    604 comments  ·  Microsoft Planner - Feedback Forum » General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi everyone,

    Thanks for your patience! Since our last update, we’ve released a few features to address the feedback around notifications.

    We’ve heard loud and clear that comment notification emails should go to only users who are relevant to a given task. Therefore, we’re excited to announce we’ve updated the integration between Planner and Groups so that users following the group associated to the Planner plan will no longer receive a group email in their personal inbox when comments are made for tasks they have never commented on before. Group emails notifications for all task comments in a plan are still sent to the group mailbox. We believe this behavior should ensure comment notification emails are scoped to a more relevant audience of those who have previously commented on the task instead of being sent to all members of the plan.

    Additionally, we’ve added more context to the comment notifications…

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    Jaime commented  · 

    Comments for tasks: users should be notified via email AND via teams under "activity" also comments should notified assignees despite said assignee not commenting prior to other comments. it doesn't make sense that assignees need to comment first so they can then receive comment notifications.

    An issue for our org is our President assigns tasks and post comments for updates on said task, though the assignee did not make any comments prior to President's comments. So it doesn't seem too efficient if the assignee doesn't get comment notifications unless they make a comment prior

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