Scott

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    611 comments  ·  Microsoft Planner - Feedback Forum » General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi everyone,

    Thanks for your patience! Since our last update, we’ve released a few features to address the feedback around notifications.

    We’ve heard loud and clear that comment notification emails should go to only users who are relevant to a given task. Therefore, we’re excited to announce we’ve updated the integration between Planner and Groups so that users following the group associated to the Planner plan will no longer receive a group email in their personal inbox when comments are made for tasks they have never commented on before. Group emails notifications for all task comments in a plan are still sent to the group mailbox. We believe this behavior should ensure comment notification emails are scoped to a more relevant audience of those who have previously commented on the task instead of being sent to all members of the plan.

    Additionally, we’ve added more context to the comment notifications…

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    Scott commented  · 

    Planner is a great tool but I don't understand why notifications have been made so complicated? I think the solution is simple - use the "Assign to" field to send notifications.

    As a task is worked on, people can be added and removed by the task owner or themselves if they start receiving unwanted emails that are no longer relevant for that stage of the task. I think the updates taken in 2018 were over-engineered and the threshold for having to comment first to be kept up-to-date is too high. Simply use the "Assign to" field to choose who gets the emails and teams can manage it themselves. Task owners can also be confident who they are sending their emails too.

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