Email notifications for Exchange OnPrem users
Currently, if a user mailbox is in Exchange OnPremise they sometimes don't get the email notification letting them know that a task was assigned to them. Its a random issue, the user can receive 1 out of 3 assigned tasks notifications. Microsoft say this is a behavior by design, it is not an issue. This isn't ideal for a hybrid environment.

3 comments
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Morten commented
Good morning guys, it’s too Late, we wait to Long for a Solution for this Problem , its unbelievable , IN THE LAST MONTH we MIGRATE to Open Exchange and NOW WE are happy and have no Problems With the Microsoft typically issues. Go away from Microsoft and dont pay so much Money for a lot of probs.
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Anonymous commented
Our organization is in the process of moving to Teams and email notifications are a critical part of our workflow. Many of our managers and directors are very interested in using Planner but are concerned about the issue of email notifications when initially assigning a task.
Currently our user mailboxes are in Exchange OnPremise and we have no plans for switching to Exchange online in the near future. Is there any workarounds or ways to get the Planner email notifications to work efficiently and send out when a task is initially assigned?
We are in the process of testing many applications with teams but would really like to use Planner. Please let me know if there are any solutions to receiving email notifications.
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Patrick van der Spank commented
In our organisation nobody is able to receive mail notifications after a planner task is assigned to them or if a task is (almost) overdue. Office365 in combination with Exchange server on premise.
I know this is a known issue but I am looking for ways to solve this, if necessary using workarounds.Is there any possibility to use a mail connector or something like that to enable office365 through or to the on premise exchange server? We have good reasons to hold back in migrating to exchange online for some time but want to use alle functionas office365 has to offer, in this case Planner notifications.
This is holding us back to promote using the implemented Office365 functionality and it is already leading to unsatified early adopters. Please give us a (temporary) solution soon, this issue is known for many years now.