Comment Notifications
If someone adds a comment to a task, the person who created the task and anyone assigned to the task should receive an email notification in their inbox in the same way a person who is assigned a task receives an email notification.
Josh
shared this idea
33 comments
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Louisa
commented
Great idea! Everybody should receive the comments without having to comment on the task before.
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Angus
commented
I am a fan of the simplicity of planner but now that I don't get notifications for comments it is becoming a waste of time using. Can this be sorted? I previously would get a notification if a comment was made on one of my tasks.
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Bernhard ter Horst
commented
It is just a must that owner and assignees of a tasks receive a notification when comments are added. No need to think about it, just do it.
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Anonymous
commented
Comments are sending notifications to the commenter and to the entire Team. This makes no sense. It should be to the assignees and if I want to send it to the whole Team I can choose that but not by default. Also, why do I as the commenter get one? I know I left the comment.
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Anonymous
commented
Please fix this, I can't fathom how it is reasonable to omit task assignees from notifications.
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Alexander Medeiros
commented
Please implement this! This is wild that it wasn’t thought of on its initial debut.
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Anonymous
commented
There needs to be a way to comment @Susie and then receive a notification...see Trello. This is what makes Trello a far superior tool. Unfortunately stuck using planner because of licensing but it totally misses the mark on commenting and notifications.
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Anonymous
commented
Yes, please! Currently, the creator of the task has to post a dummy comment to be notified on any questions or comments.
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Ryan
commented
@ing would be great
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Anonymous
commented
Do what you do in teams and what Jira Does the @username in comment would work like a charm.
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Mattias Skog
commented
Totally agree, this is a must! Comment notifications are useless the way they are implemented today...
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Burak
commented
This is a must. Currently efficieny is so low for the usage. How could we check each task that the comment happned or not. (I do not want to send all comments to everyone)
Please develop this issue by planner or via power app.
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Brent Moseng
commented
Current functionality makes comments useless. Not a great communication tool and needs to be expanded.
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Matthew Jarsky
commented
The current Planner notifications for comments on tasks make no sense.
If I want to ask someone a question within a task or if I want to comment something important, people assigned to the task will not see my comment unless they have previously commented on the task.
It is critical that users receive notification of comments on tasks they have been assigned, regardless of whether they have commented on the task.
Right now, we are dealing with this limitation by telling each other when we make a comment. This only works for us because we are a tiny office of three people. It would never work for ten or twenty people—I doubt it would even work for five!
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Justin
commented
This needs to be implemented. We are looking at moving to Jira because of the lack of this functionality
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Anonymous
commented
This has actually been a deal breaker for a number of our users that has resulted in them using a different product. They really like Planner, but the fact they don't get notified of comments by email if assigned to a task has stopped them using Planner. There needs to be an option to turn this on or off.
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Daniel
commented
I can totally see why the original functionality where everybody on the channel got emails for everything was not right, but I do think the throttle has been cut back a bit too far now.
This is what I see as desired functionality for the short term:
• All members linked to a Task – not the channel - should always get the email when a comment is send
• Members removed from the task will not get any email about the task anymore (e.g. higher level management don’t need all communication on admin items, so are removed from the task)
• when somebody was removed, but added a comment they should be added to the task again, so that they also can be removed again afterwards when neededFor the longer term I would rather see a notification in the Teams app activity feed instead of the emails (opt-in/out)
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Jeremy
commented
It is crazy that comments in planner items are notified to all team members, without any possibility of opting out of this feature if the task is not assigned to you.
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Fred Langer
commented
As Shiann Weiss commented - to reduce emails, use the existing notifications engine within Teams to alert us to comments on Tasks for which we are the Assigner or the Assignee. And DO NOT alert the entire team - only those directly affected by the task.
And I am definitely looking forward to Tasks in Teams coming this quarter! https://techcommunity.microsoft.com/t5/planner-blog/announcing-tasks-in-teams-a-coherent-task-management-experience/ba-p/969386
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Sam Burton
commented
An assignee of a task should always be notified of a comment or change to a task.Having advance notification options would help keep everyone happy. Right now the tool has lost value and forcing additional communication outside of Planner.