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Create task by sending an email to the Plan

Currently, when a task is created in a "Plan" there is an associated group and group email address for that "Plan". If a user was to comment on a task, an email is sent to the group. Likewise if the recipient of that email replies to it, the comment appears in the task. Would it be possible to Send a new email to the "Plan" email address to create a task with the subject line of that email being the task name and the email's content being the description?

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Joseph M. Honea shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
Scheduled  ·  AdminPlanner Team (Product Manager, Planner) responded  · 

We’re in the process of finalizing designs for a Planner add-in for Outlook. From the add-in, users will be able to create tasks for Planner without having to leave their inbox. The email subject and body will autofill as the task title and description, respectively, and users will have the ability to set plan, bucket and assignees . We appreciate your feedback and patience and look forward to this first step in what we hope to be a greater integration with Outlook!

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  • Peter commented  ·   ·  Flag as inappropriate

    Need a way to mail to planner board to create tasks. we are used to using this feature in trello. proposed outlook add in does not look like a solution to me, whenever you do seem to get around to it!

  • Liam commented  ·   ·  Flag as inappropriate

    Another request for this.

    Outlook Addin isn't the answer.

    Mail enabling a Plan with an email address is the answer. OR use a similar system to Asana which is to have a global email address x@mail.asana.com and the file it into a person's default plan (ie use the sender address to route mail, not the 'to' address).

  • Phil S commented  ·   ·  Flag as inappropriate

    Outlook add-in is not a solution to this issue. It's nice, but it's not even closely related.Try to find a cometing product that doesn't allow emails to create a task in their platform. There's a reason you won't find anything you'd want to use. It's what is needed and what users want. It's as simple as the title of the thread. Anything else, including Flow, is not a solution.If anyone reading this is confused by such a basic need, I hope you're not in a decision-making role on the Planner Product Team. We want to use Planner. Add the basic stuff. Please! Example: Our enterprise scheduling software detects an issue. It sends an email to a specific user account with the error message. That email needs to be able to create a task in planner so it can be checked by operational staff.

  • Anonymous commented  ·   ·  Flag as inappropriate

    3 years since the first request, 1 year 2 months since last update, must be going for a record to produce something very useful. I wonder how quickly they would react if somebody charged them for wasting time copying pasting emails into a task?😡

  • R commented  ·   ·  Flag as inappropriate

    We’re in the process of finalizing designs for a Planner add-in for Outlook. From the add-in, users will be able to create tasks for Planner without having to leave their inbox. The email subject and body will autofill as the task title and description, respectively, and users will have the ability to set plan, bucket and assignees . We appreciate your feedback and patience and look forward to this first step in what we hope to be a greater integration with Outlook!

    is nice
    but like a "email-address for a Plan would be very nice!

  • Anonymous commented  ·   ·  Flag as inappropriate

    Seriously MS. Any news on this as you are about to lose out to Trello... again! This is a major issue, along with Time in bucket.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Given up on planner. Most basic of features (amongst others such as an outlook add in and recurring tasks) and waiting for over a year for them. Don't see the point of user voice here, since no action and no response from MS!

  • Burkhard Ludes commented  ·   ·  Flag as inappropriate

    In my Company it is not allowed to use Flow (unfortunately excluded up to now). So I need another simple solution!

  • Paul Hide commented  ·   ·  Flag as inappropriate

    Any news on Planner add-in like Trello so I can add emails to my outstanding tasks. I am currently setting up a "Flow" to help me but would prefer an integrated solution

  • Anonymous commented  ·   ·  Flag as inappropriate

    Hi, this nearly works with Microsoft Flow, e.g. when flagging an E-mail a planner task ist created in a certain bucket. However within Outlook it would be necessary to select Plan and Bucket. In addition an "update task" is necessary where you can add an E-Mail to an existing Planner Task, so the body of the E-Mail will be posted as a comment within a planner task. Similar Add-Ons exist e.g. for Jira. BR Lothar

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