Promote a Group conversation to a Task
Emails posted to the Group should be promotable to Plan/Bucket along with their attachments with appropriate metadata mapping, i.e Subject -> Task title etc. We can also establish conventions like @<user> on the subject would be mapped to Assignee etc
A similar facility is used quite extensively in Trello to accommodate integration scenarios with external apps but this Use Case is covered well in O365 with Connectors. The unique selling point of Groups is that are email-enabled therefore can act as a Queue/Routing Point for other actions, either manually (explicit UI actions) or automatic.
This would require the addition of extra APIs.
Dimitris Foukas
shared this idea
2 comments
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Anonymous
commented
we need this function too. or else we might totally drop using Planner.
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Rob Helm
commented
This would feature would be extremely useful for applications of Planner to IT support and similar kinds of tasks. Most of our requests come in by e-mail: It would be great to be able to escalate the initial mail to a Task. For bonus points, redirect subsequent mails so they become comments on the corresponding task, based on the subject line.