Email Notifications and Alert Options
OK, so working out loud is good.... to a limit. Please enable settings that reduce the very high spam content currently coming from planner. Not everyone in the group wants to know ever movement on every task. Enable users to subscribe to various types of events on tasks. Hopefully at some time there will be some consistent settings like priority etc, that can be used as user selectable alert filtering.
Tas Ranson
shared this idea
Hi everyone,
Thanks for your patience! Since our last update, we’ve released a few features to address the feedback around notifications.
We’ve heard loud and clear that comment notification emails should go to only users who are relevant to a given task. Therefore, we’re excited to announce we’ve updated the integration between Planner and Groups so that users following the group associated to the Planner plan will no longer receive a group email in their personal inbox when comments are made for tasks they have never commented on before. Group emails notifications for all task comments in a plan are still sent to the group mailbox. We believe this behavior should ensure comment notification emails are scoped to a more relevant audience of those who have previously commented on the task instead of being sent to all members of the plan.
Additionally, we’ve added more context to the comment notifications users receive from Planner. The emails now contains a subject line referencing the task name, and within the email itself there are deep links to open the task or plan in Planner.
Lastly, we’ve updated the Plan settings so it is clearer what notification options are available and who can change the settings. Within Plan settings we’ve updated the text labels to better explain what each notification settings does, added a link so users can access their personal notification settings (which apply across plans), and included a deep link to Groups for those who want to stop receiving all emails from the group in their inbox.
For more details on these updates, please see our Tech Community blog post here: https://go.microsoft.com/fwlink/?linkid=2003811
Please let us know if these updates are helpful and continue giving us feedback about how we can improve the Planner notification experience.
Based off the feedback we’ve received so far, we have plans to address the following notification asks in the future:
1. Additional notification settings so you can choose how to receive your notifications (email, mobile push, etc.)
2. The ability to follow a task or plan and receive notifications when they change
3. Notifications when you are @mentioned in a task
4. Notifications within Teams
Cheers,
The Planner Team
592 comments
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Anonymous
commented
Comments are pretty much useless to me because it does not email the person assigned to the task. Planner needs to notify the task owner or let you tag "@" people in the comment.
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Anon
commented
Please add individual email notifications to person(s) assigned a task in the GCC tenant. My entire group is getting blasted every time and that is becoming problematic. Thanks!
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Anonymous
commented
Also if you can add "The guest user will able to get the notification about the task and updates once the user has commented on the task."
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Stephen Minhinnick
commented
I totally agree that the people assigned to tasks should receive email updates if someone comments on a task, regardless of if they have previously commented on the task or not.
That is because if you are assigned to a task you need to know what is going on with it. This is the most basic requirement. All other task notifications are secondary.
See related request in this forum: https://planner.uservoice.com/forums/330525-microsoft-planner-feedback-forum/suggestions/35447821-for-all-comments-email-notifications-need-to-be-s
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Anonymous
commented
Re: GUEST Users in Planner - We're looking for improvements for "Guest" users in Planner. Currently, Guests do not receieve any automated commnuications - i.e. Alert when task is assigned, commented on, completed, when its due soon, if its late..." - this is one of the key benefits/features of Planner, and is neccesary to drive successful adoption.
I understand from our Microsoft Support team this feature is "being worked on" but there is no timeframe or date for release - can you please advise? Thank you. -
TroubleShoot
commented
Hello , just wanted to let you know, you do a great job and - your reaction time to common issues and questions are pretty fast - like your products nowadays ! :)
*Message sent from MSN Messenger (Windows Live Messenger): 05.04.2011
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Chris
commented
This problem completely breaks planner for my org. I am switching back to Asana until these issues get resolved. Also, the "feature" where assigning tasks adds people to groups, even those with limited membership, is totally ridiculous. I sincerely hope that the Planner team will address these issues in the upcoming "Tasks for Teams" integration. Teams has channels, plan membership should be addressable at the channel level at least, preferably at the plan level. Asana (and every other decent task management app) has great notification structure, just copy that...
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Mark Thorn
commented
Just copy Trello... You need to be able to @mention someone at the very least. Why on earth would you notify every member of a group for a card that has two people assigned to it... Or why would you only notify the person who has previously commented on the card? If there are two people assigned to a card then notify them and them only. If anyone else needs to be notified let them be @mentioned in the comment...
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Anonymous
commented
Is essential that in a task you can notify someone in particular in a comment so you don't fell that you are talking to a board. The same happen with files in comments, referring your comment to a specific file makes clearer what you want and people don't have to guess what you talking about.
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Anonymous
commented
We have Teams with many channels, so email notifications of any comment being added to any item on any planner in any channel is ridiculous. You should absolutely be able to set this on a plan by plan basis - for example i have a plan in a channel that is only currently actively used by 2 people but every time a comment is added on a task the entire team of 50+ plus people is notified. If you must have this functionality, maybe just advise the people who have the team "pinned" or something? Not every team member is interested in the minutiae of all channels.
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Arkman
commented
Hey, any news on those 4 points at the end?
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Anonymous
commented
I would like to have comments on Planner Tasks to show up as chat messages in Teams rather then e-mails.
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Jan Jonkman
commented
Please update this, in its current state Planner is NOT going to beat Trello.
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Anonymous
commented
Any news on this feature?
1. Additional notification settings so you can choose how to receive your notifications (email, mobile push, etc.)
2. The ability to follow a task or plan and receive notifications when they change
3. Notifications when you are @mentioned in a task
4. Notifications within Teams -
max
commented
I would like to see a email go to guest users when tasks are assigned to them. Right now I can see comments if I have commented on a task as an external user and when I am added as a member but nothing when I am assigned a task as an external user https://gclubmaxi.com/
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Anonymous
commented
Would really like to see the ability for people assigned to tasks to receive email updates if someone comments on a task, regardless of if they have previously commented on the task or not. This feature and the ability to configure notifications would be extremely beneficial.
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Anonymous
commented
Removing the functionality for sending comments to all people assigned is terrible. At the very least it should be configurable. Not everyone uses Planner in the same manner and this has removed some of the functionality we depended on.
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Anonymous
commented
planner is going to death
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PhilU
commented
OK, so 2018 was the last update, please update us even if it's to say we're not doing it. Ideally I would like notifications to be OFF by default, and enabled by users on a needs basis.