Email Notifications and Alert Options
OK, so working out loud is good.... to a limit. Please enable settings that reduce the very high spam content currently coming from planner. Not everyone in the group wants to know ever movement on every task. Enable users to subscribe to various types of events on tasks. Hopefully at some time there will be some consistent settings like priority etc, that can be used as user selectable alert filtering.
Thanks for your patience! Since our last update, we’ve released a few features to address the feedback around notifications.
We’ve heard loud and clear that comment notification emails should go to only users who are relevant to a given task. Therefore, we’re excited to announce we’ve updated the integration between Planner and Groups so that users following the group associated to the Planner plan will no longer receive a group email in their personal inbox when comments are made for tasks they have never commented on before. Group emails notifications for all task comments in a plan are still sent to the group mailbox. We believe this behavior should ensure comment notification emails are scoped to a more relevant audience of those who have previously commented on the task instead of being sent to all members of the plan.
Additionally, we’ve added more context to the comment notifications users receive from Planner. The emails now contains a subject line referencing the task name, and within the email itself there are deep links to open the task or plan in Planner.
Lastly, we’ve updated the Plan settings so it is clearer what notification options are available and who can change the settings. Within Plan settings we’ve updated the text labels to better explain what each notification settings does, added a link so users can access their personal notification settings (which apply across plans), and included a deep link to Groups for those who want to stop receiving all emails from the group in their inbox.
For more details on these updates, please see our Tech Community blog post here: https://go.microsoft.com/fwlink/?linkid=2003811
Please let us know if these updates are helpful and continue giving us feedback about how we can improve the Planner notification experience.
Based off the feedback we’ve received so far, we have plans to address the following notification asks in the future:
1. Additional notification settings so you can choose how to receive your notifications (email, mobile push, etc.)
2. The ability to follow a task or plan and receive notifications when they change
3. Notifications when you are @mentioned in a task
4. Notifications within Teams
The Planner Team
pravin deshmukh commented
When a team task has some update (comments or state update), how to configure email to a particular person or a DL? Currently, no email is sent on any task updates.
MS Team you write in your statement:
"Group emails notifications for all task comments in a plan are still sent to the group mailbox. We believe this behavior should ensure comment notification emails are scoped to a more relevant audience..."
We are using those tasks for reoccurring jobs. So for example everyday for documentation purposes a person write "checked if doors are locked" .... Now another person is helping out on vacation or illness days, also that person just one time comments, "checked..." then afterwards you get this email every day.
That is not ensuring focus in my opinion.
Jonathan Fegel commented
Task creators should have a default setting of being looped into the conversation, meaning getting a notification. There should also be a planner notification in Teams under activity, just like a channel conversation notification.
In Planner there should be Per Plan notifications. Badges on the plans that show how many new notifications. This could be displayed in the Teams view as well.
In Teams on the Planner Tab in a channel, there could be a notification as well.
>> 1. Additional notification settings so you can choose how to receive your notifications (email, mobile push, etc.)
>> 2. The ability to follow a task or plan and receive notifications when they change
>> 3. Notifications when you are @mentioned in a task
>> 4. Notifications within Teams
Would be great to have this. What is the status here?
I agree with many of the comments here, the whole point of online collaboration tools like Planner is to avoid excessive emails trying to co-ordinate various pieces of work, an email for every comment in a plan creates the excessive emails problem that modern collaboration tools are trying to solve. We can't solve this problem by adjusting membership as has been suggested in some places these people need access to see progress on the plan and tasks, also some members may be external and I'm not sure they can control how they get notified in the same way members of the same organisation can.
Yogesh Penubolu commented
Our team recently migrated to Teams and I am advocating to use planner along with Teams.
I am struggling to get notifications to the members that are assigned with Tasks. This will be a big negative to convince users to migrate to Planner from Trello.
1. Need notifications fixed ASAP when a task is assigned.
2. Notifications when you are @mentioned in a task
Hey Planner Team,
Great attempt, but I don't think that's quite the solution.
There is a very simple fix: Only those assigned to a task should get a notification. Otherwise, what's the point of the assignment?
This is seriously such a point of contention that our team is considering going back to Trello. Fix it fast, or Planner will be relegated to the electronic dustbin.
Good to have the Reminder Notification with the options of: Never Repeat, Repeat Every Day, Repeat Every Week, Repeat Every Year.
The entire group should still not get an email about every comment in every task! Even if it idoesn't go to their inbox, it goes to the group mailbox. We have huge projects with thousands of tasks! TOO MANY EMAILS! This is not a solid solution to the problem! Stop the email notifications to the groups! They should only get them if @group is mentioned or if the PM sends an email specifically to the entire group.
Jorge Carvalho commented
@ mentions and task level control over notifications. A "Watch" type features where each user can choose when to get and when to stop notifications from a specific task would be ideal.
Also, when someone closes a task you were waiting for, it would be great to be notified
Tom Simpson commented
It would be nice to get a notification in Teams for tasks that are not assigned to anyone.
you should receceived a notification when somebody write a comment in a task that you have assigned or if somedoby mention to me in a comment.
Joakim Olsson commented
No news on this?
Any update on this please? Hopefully this should be an easy one to rectify? Key thing is that all comments on tasks get notified as a default but then folks can turn them off if they don't want them? It seems odd that you need to comment first to get notifications. If these notifications could pop up in Teams too then that would be good.
Remi Øvstebø commented
Need notification when people comment on a task i've been assigned to!
You should get comment notifications if you're assigned to the task. Not if you've commented before. And you should easily configure this notification setting for yourself.
I run a daily stand-up with my team. I want to use the Planner as an electronic form of post-it notes (Kanban board) and don't need the team to receive task notifications. It would be VERY useful if I could switch off all outgoing notifications as the Plan owner.
Regarding the ability to unsubscribe to email alerts from message comments, I find reports of people struggling with this "auto-spam" function for the past few years. We MUST have the ability to unsubscribe from message alerts on a per message thread basis. Even after un-assigning someone from a task, they continue to get updates if they previously commented in the task's message thread. Step it up Microsoft, give TEAM users the ability to unsubscribe alerts from discrete task message threads without leaving the group.
James Hereford commented
Just FYI, as of today I am deprecating Planner within my organization due to a failure to properly address this issue. Using @mentions within comments of a Planner task is a critical feature and major oversight on the part of the design team. Without it there is no way for our PgMs easily have a conversation with the team within the tool about the status of their work.
Additionally the failure to send notifications to assignees when a comment is inserted meant that our PgMs had to manually reach out to them
Finally, failure to adequately integrate with Project means using Planner required our PgMs to track task status an information in two separate places.
Great tool, high potential layout and UI, poor implementation.