Email Notifications and Alert Options
OK, so working out loud is good.... to a limit. Please enable settings that reduce the very high spam content currently coming from planner. Not everyone in the group wants to know ever movement on every task. Enable users to subscribe to various types of events on tasks. Hopefully at some time there will be some consistent settings like priority etc, that can be used as user selectable alert filtering.
Thanks for your patience! Since our last update, we’ve released a few features to address the feedback around notifications.
We’ve heard loud and clear that comment notification emails should go to only users who are relevant to a given task. Therefore, we’re excited to announce we’ve updated the integration between Planner and Groups so that users following the group associated to the Planner plan will no longer receive a group email in their personal inbox when comments are made for tasks they have never commented on before. Group emails notifications for all task comments in a plan are still sent to the group mailbox. We believe this behavior should ensure comment notification emails are scoped to a more relevant audience of those who have previously commented on the task instead of being sent to all members of the plan.
Additionally, we’ve added more context to the comment notifications users receive from Planner. The emails now contains a subject line referencing the task name, and within the email itself there are deep links to open the task or plan in Planner.
Lastly, we’ve updated the Plan settings so it is clearer what notification options are available and who can change the settings. Within Plan settings we’ve updated the text labels to better explain what each notification settings does, added a link so users can access their personal notification settings (which apply across plans), and included a deep link to Groups for those who want to stop receiving all emails from the group in their inbox.
For more details on these updates, please see our Tech Community blog post here: https://go.microsoft.com/fwlink/?linkid=2003811
Please let us know if these updates are helpful and continue giving us feedback about how we can improve the Planner notification experience.
Based off the feedback we’ve received so far, we have plans to address the following notification asks in the future:
1. Additional notification settings so you can choose how to receive your notifications (email, mobile push, etc.)
2. The ability to follow a task or plan and receive notifications when they change
3. Notifications when you are @mentioned in a task
4. Notifications within Teams
The Planner Team
The Use Case I'd like solved is: Person A adds a task to a task board (Planner/Tasks App) and assigns the task to Person B. Person B should receive some notification - either an activity notification in Teams or an email. Also, when Person A is looking for an update on a Task, they should be able to add a 'comment' in the task and have that comment trigger either an activity notification in Teams or an email.
I have had a break between using teams and then back to teams and planner. Before, it was really relevant but now that there is no comments alerts the planner tool is becoming useless. I even mentioned today that some tasks have not been completed or commented on in a teams call when I was corrected as the comment had been raised on my task!
Unfortunately planner is becoming obsolete even though I love it! Now I have to check every single task to see if it has been commented upon. What a waste of time! Excel is now becoming better!
@mentions along with a complete overhaul of Planner notifications are a must-have to make use of Planner's full collaboration potential within MS Teams.
Whats the status on the plans statedd above?
>Based off the feedback we’ve received so far, we have plans to address the following notification asks in the future
> 1. Additional notification settings so you can choose how to receive your notifications (email, mobile push, etc.)
> 2. The ability to follow a task or plan and receive notifications when they change
> 3. Notifications when you are @mentioned in a task
> 4. Notifications within Teams
Support the need below comment! Persons assigned to a task need to receive notifications about comments. @mentioning would be very handy also!
Persons assigned to a task need to receive notifications about comments. @mentioning would be very handy also!
Any timeline on items 1-4? Can't believe there's no update since 2018?!?
Is it possible to notify the assignee of a task when comments are added even if he/she has not yet commented it?
Alexander Medeiros commented
Any updates on this?
Hi, we also need assigned users to be notified via email when someone comments on a task
Why is the e-mail notification necessary for each new comment on a task anyway? For us, this would be a feature to be turned off. But we can't. Our teams are working pro-actively with planner anyway. They regularly visit planner and check the tasks. A mail message when a new task is assigned or a task gets due is great. But not a message for each and every comment on a task.
Why not a checkbox next to the comment field in a planner task like this "[ ] Notify group via mail". The pre-select could be "No". And thus, only selective comments would be forwarded to our already crowded outlook inboxes.
We need assigned users to be notified via email when someone comments on a task
We need a way so users who have been removed from the plan AND the tasks to stop receiving email notifications. We have team members that are still in the organisation but do not work in our team anymore and they are still receiving notification emails every time we comment on a task.
Users assigned to a task should receive notifications of all comments being added to the task. This is really a significant gap in the functionality. Please focus on updating this
Lucie Vinecká commented
Please do something with this, this is crucial for teamwork. Thx
Bruce Banner commented
Turn notifications on or off for your tasks
Select the Settings button near the top right of the screen, and then select Notifications.
In the Notifications dialog box, select (to turn on) or clear (to turn off) the following options:
Someone assigns a task to me
A task assigned to me is late, due today, or due in the next 7 days
If you use Planner in Teams, to mute the Planner bot or block the bot to stop all incoming Teams notifications, go to the Chat page, open the Planner bot context menu, and then choose either Mute or Block bot conversation.
Receive or stop receiving group messages in your inbox
When you are added to a plan, you may receive group email messages when task comments are posted in the plan. Use these instructions to either start or stop receiving group messages in your inbox.
Select the 3 dots (. . .) to the right of the plan name, and then select Plan settings.
In the Plan settings dialog box, select group settings.
Under Manage group email, select or clear Don't receive any group messages, then choose Save.
Any update on the 4 items mentioned from admin?? Points 2 and 3 for example have not been developed in almost 3 years?? These are very long sprints for your development team.... :)
Bill Querry commented
Anyone assigned a task should receive an email notification of the comment. Please get this added!
Alexis Goes commented
Please allow people to tag in comments so they can receive notifications
Daniel Baquero commented
Every assigned person to a task should receive comments notifications directly as email. Regardless if they have previusly commented or not.
Comments for tasks: users should be notified via email AND via teams under "activity" also comments should notified assignees despite said assignee not commenting prior to other comments. it doesn't make sense that assignees need to comment first so they can then receive comment notifications.
An issue for our org is our President assigns tasks and post comments for updates on said task, though the assignee did not make any comments prior to President's comments. So it doesn't seem too efficient if the assignee doesn't get comment notifications unless they make a comment prior